Frequently asked question
Welcome to Bismark Store’s FAQ page. Here, we’ve compiled answers to some common questions to help you have a seamless shopping experience.
Bismark Store offers a wide range of clothing and accessories for men, women, and kids, including apparel, shoes, and various fashion accessories.
To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
We process payments through Paystack, which accepts the following cards and payment methods:
Visa
MasterCard
Verve
American Express
Mobile money options (where applicable)
Yes, your payment information is secure. We use Paystack’s trusted and secure payment gateway to ensure that your payment details are encrypted and protected.
Delivery times vary based on location and availability. Typically, orders are delivered within 3-7 business days. You will receive an estimated delivery date at checkout.
We accept returns within 14 days of delivery, provided the items are in their original condition. For more details, please refer to our Return and Refund Policy.
Orders can be canceled or modified within a short window after being placed. Contact our customer service team as soon as possible if you need to make changes.
If you forget your password, click on the “Forgot Password” link on the login page. Enter your registered email, and you’ll receive instructions to reset your password.